Koko

Sometimes you might need more time to pay – we completely understand! Each Customer will be eligible to receive 3 free reschedules per year. For any exces...

We will send you an SMS and email letting you know an automatic payment has failed. If the payment is not settled within the due date, a late payment fee w...

Each Customer is eligible to receive two free reschedules per year. For any additional reschedule attempts, a flat fee of Rs. 500 will be immediately charge...

An upcoming installment can only be rescheduled only once up to 2 weeks from the due date of that installment. For further requests contact us on: Emai...

Follow the below mentioned steps to update your renewed banking card details on the Koko app.   1. Open the Koko app and click on the 'My Koko' sect...

If you have a payment due with us, we can automatically extract it from any alternative card(s) stored in your account or you can add a new payment method. ...

Koko will be giving payment options to customers to adding their bank card or bank account in order to paying for the installments. Accepted Payment Met...

When you choose to use Koko as your payment option, rest assured that the merchant won't add any extra fees or surcharges to your purchases. However, if...

If we are unable to collect payment on the scheduled day from the provided card, we will try again in 3 days and other cards connected to your account will ...

You have been charged a late fee because you did not make one of your scheduled payments within the applicable grace period. If you are experiencing fin...