test 1

Payments /Transaction Related

What payment methods does Koko accept?
Koko accepts all types of Visa and Mastercard for transactions, as well as bank accounts registered under the user's Koko account. Customers ca...
Thu, 13 Feb, 2025 at 10:05 AM
Minimum validity of the card?
The entered card needs to have at least 3 months of validity.
Tue, 22 Jun, 2021 at 10:27 AM
How to remove my added bank card or bank account ?
Follow the below-mentioned steps to remove your linked bank card from your Koko account. 1. Log in to your Koko account using your mobile device. 2. Na...
Fri, 2 Aug, 2024 at 9:08 AM
What should I do if my goods haven't arrived or have arrived damaged?
Any concerns with your order's delivery or the condition of the items should be addressed directly with the merchant. A merchant's contact informati...
Tue, 22 Jun, 2021 at 10:27 AM
Can I add the same bank account to two different Koko accounts?
The customer can’t add the same bank account to two different Koko accounts since the bank account will be under one NIC specific to one Koko account. Pleas...
Fri, 2 Aug, 2024 at 9:57 AM