If we are unable to collect payment on the scheduled day from the provided card, we will try again in 3 days and other cards connected to your account will also be checked. If the payment is unsuccessful after a second attempt, following late payment fees will be added to your outstanding balance and will have to be paid with the instalment due. Missed payments and late payment fees will be added to the total of the next scheduled payment.
To keep you in the loop, we’ll send you an email and message notifications if your payment was unsuccessful. Please keep in mind if a single installment payment remains unpaid you will be temporarily suspended from using our payment options in the future, till the dues are settled. If dues are not paid for four months, the customer will be identified as in default and the customer's account will be permanently disabled.
