Koko as a payment option on Daraz
Yes, you need to have downloaded and registered on Koko. Customers will be entitled to purchase through Koko from Daraz in 2 ways. Option 1- Anyone wh...
Wed, 8 Mar, 2023 at 11:15 AM
No, Koko is not liable for the delivery of the product. Please contact the merchant for support on delivery issues.
Wed, 8 Mar, 2023 at 12:14 PM
Add the products you want to purchase on Daraz, onto your cart. Proceed to Checkout Select Koko as your Payment Method at Checkout Enter the 4-digit OTP...
Wed, 8 Mar, 2023 at 11:27 AM
Email - support@paykoko.com Chat - Use "Customer Support Option" under help page on the application
Wed, 8 Mar, 2023 at 11:25 AM
Contact the relevant merchant from which you purchased and request for the return and refund. Once they approve and accept the return, Koko will refund t...
Thu, 13 Feb, 2025 at 10:50 AM
Currently, there is no option to change the contact number on Koko.
Wed, 8 Mar, 2023 at 11:29 AM
Currently, there is no option to change the NIC number you have registered with on Koko .
Wed, 8 Mar, 2023 at 11:30 AM
Koko will follow the return and refund policy of Daraz (14 days refund period from date of delivery) Please select the order you want to refund and click ...
Wed, 8 Mar, 2023 at 12:22 PM
A refund will be processed within 5-7 working days.
Wed, 8 Mar, 2023 at 11:40 AM
Under the 'View Profile' option on the Koko app, you'll be able to view your account name, registered mobile number, NIC number, DOB, and regist...
Thu, 13 Feb, 2025 at 10:57 AM