test 1

Koko as a payment option on Daraz

Can I add a card or bank account from any bank to Koko?
American Express cards are currently not accepted on Koko. All other bank debit and credit cards can be added as well as the bank account of the same user.
Fri, 2 Aug, 2024 at 9:40 AM
Can I change my order details?
No, please contact the merchant for further assistance on changing the delivery address etc.
Wed, 8 Mar, 2023 at 11:39 AM
Can I deactivate my account?
Currently, there is no option to deactivate your Koko account.
Wed, 8 Mar, 2023 at 11:33 AM
Can I pay my installments with different cards?
Yes, you can use a different card to pay the upcoming installments. 
Wed, 8 Mar, 2023 at 11:22 AM
Can I pay my installments early if I want to?
Yes, Koko allows early payments before the due date. 
Wed, 8 Mar, 2023 at 11:21 AM
Can I purchase from any category using Koko?
No, Currently only selected categories are allowed for purchases.
Wed, 8 Mar, 2023 at 11:17 AM
Can I reschedule the payments for what I purchase through Daraz from Koko?
Koko provides the opportunity to reschedule a scheduled installment, but there are specific conditions to be met: Rescheduling can only be done 48 hours p...
Thu, 13 Feb, 2025 at 10:42 AM
Can I return back a product I bought from Daraz through Koko, after having paid the 1st installment?
Within 7 days return is possible, and you will get the 1st installment refunded to your Koko registered bank card. 
Wed, 8 Mar, 2023 at 11:24 AM
Can I track a Koko order?
No, you would have to track the order through the merchant you purchased from.
Wed, 8 Mar, 2023 at 11:38 AM
Do I have to remember to pay my installments or do they get paid automatically?
Koko will send you reminders about the next installments you have to pay one day prior to the due date, if you wish to pay the next installment from the sam...
Wed, 8 Mar, 2023 at 12:13 PM