- Contact the relevant merchant from which you purchased and request for the return and refund.
- Once they approve and accept the return, Koko will refund the funds to your provided bank card.
- It may take 5–7 business days for the refunded amount to appear on your bank or card statement. -The exact timing may vary depending on your financial institution.
How do I return a product that I bought with Koko, through Merchants other than Daraz? Print
Modified on: Thu, 13 Feb, 2025 at 10:50 AM
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