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Koko as a payment option on Daraz

Is there a minimum and maximum spending limit when purchasing through Daraz?
Minimum purchase value is LKR 500.00 and maximum purchase value is extended up to your Koko spending limit.
Tue, 20 Jun, 2023 at 2:12 PM
What are the additional fee Koko charges?
0% interest for all transactions made through Koko A Late Payment Fee will be charged if you do not pay on the due date. Refer the below structure for LPF...
Thu, 13 Feb, 2025 at 10:59 AM
What do I do if the product is damaged?
Koko is not liable for product damage caused. Please contact the merchant for any issues related to product damage.
Wed, 8 Mar, 2023 at 12:27 PM
What if I Forget the Password?
Click on ‘Forgot Password’ and you will receive an email with instructions to reset your password. If you do not receive the email, please contact Koko Su...
Wed, 8 Mar, 2023 at 11:28 AM
What if my Koko account is blocked?
Contact  customer support with your Koko registered name, mobile number, date of birth and NIC and request to have your account unlocked.  After unlocking...
Thu, 13 Feb, 2025 at 11:01 AM
What is the difference between my "You can spend up to" and "Approx. total spending limit" values on my My Koko page?
Your ‘spend up to’ is one third of the amount that you will be paying at the time of the purchase, the ‘approx. total spending limit’ is the two thirds of t...
Wed, 8 Mar, 2023 at 12:29 PM
What is the Warranty Policy on Koko?
Koko does not provide any warranty policies. Warranty policies are provided by individual merchants and are unique to each merchant. Please contact the merc...
Wed, 8 Mar, 2023 at 11:41 AM
When making a purchase from Daraz through Koko, can I pay from the app at the time of the delivery?
Yes, you can pay by scanning the QR code from the delivery driver’s mobile. 
Wed, 8 Mar, 2023 at 12:30 PM
Why is Koko grayed out as a check-out option on Daraz?
Spending limit < order value: If the item value in your cart is more than your spending limit, Koko option will be grayed out at check-out  Not whiteli...
Wed, 8 Mar, 2023 at 12:33 PM
Will my bank withdrawals show the purchase being made on Koko or from the merchant I bought it from?
The bank withdrawals will indicate it as the purchase is made on Koko, not the merchant. 
Wed, 8 Mar, 2023 at 12:34 PM