- Spending limit < order value: If the item value in your cart is more than your spending limit, Koko option will be grayed out at check-out
- Not whitelisted: If you are not part of the whitelisted user base, Koko option will be grayed out at checkout.
- How to become part of the whitelisted user base: Our algorithm reads your customer behavior on Daraz over a period of time and then based on certain metrics it whitelists customers on Koko.
- If the product you are purchasing is not whitlisted for Daraz X KOKO purchases the option will be grayed out at checkout
Why is Koko grayed out as a check-out option on Daraz? Print
Modified on: Wed, 8 Mar, 2023 at 12:33 PM
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