Koko provides the opportunity to reschedule a scheduled installment, but there are specific conditions to be met:
- Rescheduling can only be done 48 hours prior to the scheduled due date.
- You are allowed two free reschedules per user account.
- Starting from the third reschedule, a fee of LKR 500 will be deducted at the time of initiating the rescheduling.
- Each installment can only be rescheduled once.
- The due date can be extended for a maximum of 14 days from the original scheduled date.