Koko

If the merchant repeatedly submits incorrect login credentials, their Koko account may become locked. To unlock the account, the merchant should contact the...

To create a branch ID, the merchant begins by obtaining super admin access from Koko. With this elevated access level, they can easily log in to the Koko po...

Creating branches, cashiers, and finance accounts entails the authority of super administrators. With super admin permissions, the merchant delegates this r...

1. Social Media Transactions: Enter the total bill value and the customer's Koko registered contact number in the Merchant Portal under the 'bil...

Through the Merchant Portal: QR Code Generation: Input the transaction amount to generate a QR code. When the customer scans this code, they are directe...

To verify a successful transaction: 1. Log in to your Merchant Portal dashboard. 2. Navigate to the 'Orders' tab. 3. Look for recent transactio...

Merchants retain the option to cancel an order after creating the QR code or sending a payment link, but this action must be taken before the payment is mad...