Standard Customer Handling Process
Scenario Payment Method Procedures Identification of Scenario Debit Card/Credit Card Type of SOP Information Channel Koko Live Chat / Ema...
Mon, 21 Jun, 2021 at 4:59 PM
Scenario Customer Handling Procedure & System Activity Identification of Scenario Hold & Idle Procedure Type of SOP Information Ch...
Mon, 21 Jun, 2021 at 4:59 PM
Scenario Customer came to complain that Refund amount still not received Identification of Scenario Refund Delay - Payments Type of SOP Info...
Mon, 21 Jun, 2021 at 4:59 PM
Scenario How to Create an Account Identification of Scenario Account Creation Type of SOP Information Channel Koko Live Chat / Email Customer Type ...
Mon, 21 Jun, 2021 at 5:00 PM